Junior Technical Product Manager (Second Line Support)

At KerrOS, we’re building the world’s first AI Operating System—where intelligent agents autonomously design tools, automate complex workflows, and evolve to support real business needs. We’re seeking a Junior Technical Product Manager specializing in second-line technical support who thrives on rapidly prototyping solutions, deeply understanding technical issues, and bridging gaps between users and developers.

This isn’t typical support. It’s product management with a technical twist—fast-paced, hands-on, and integral to how our product evolves.

🎯 Your Mission

You’ll play a key role in improving our product through technical insights and rapid prototyping:

  • Quickly understand and diagnose complex user issues.
  • Rapidly prototype solutions through white-coding (no drawing—straight to functional mock-ups).
  • Collaborate closely with development teams, providing precise, actionable insights and feedback.
  • Actively contribute to product improvement through user-centric technical analysis.

🧠 You’re Probably Like Us If…

  • You’ve been programming since your youth—this is your craft
  • You believe programming is creative expression; your code is your canvas
  • You don’t want to reinvent the wheel; you want to improve it and share it
  • You like shipping fast but never messy
  • You want to build with smart, passionate people who hate pointless meetings and love moving fast

🛠 Your Role

  • Provide second-line support—effectively bridging users and developers.
  • Develop quick, functional prototypes that guide product development decisions.
  • Clearly communicate technical insights and solutions within a fast-paced team.
  • Help continuously improve our product based on your insights from user interactions.

🎁 What We Offer – More Than Just a Job

  • Mission with Meaning: Be part of something big. Your work will help shape the future of how humans and AI work together.

  • Growth Opportunities: Whether you’re starting your career or are an experienced professional, KerrOS is a place to grow and hone your skills.

  • Empowering Environment: We believe in giving our team members the power to take charge of their work. You’ll have the space and support to create innovative solutions.

  • Collaborative Culture: Join a team where everyone’s input is valued, and we learn from each other every day.

  • Having Fun Together: Come and join us—we’re having a blast every day (not just saying that; this is one of the most fun moments we’ve had in our careers, and we’ve done a lot of amazing things as a team).

🌍 What We Offer

  • Fully Remote – Work flexibly from anywhere in Sweden.
  • Growth and Learning – Excellent opportunities to evolve rapidly into a skilled technical product manager.
  • Collaborative Culture – Engage daily with a supportive, elite team passionate about innovation.
  • Impactful Role – Your contributions directly influence the product’s success and direction.

✨ Ready to Level Up?

You’re not just resolving tickets—you’re actively shaping our technology and user experience. With the right team, guidance, and groundbreaking product, you’ll quickly hone your skills and become an indispensable technical leader.

We can’t wait to meet you.

KerrOS – Building AI-driven Systems That Redefine Business.

Apply now